Monograms has always greeted the most fascinating places across the globe with unmatched intrigue, curiosity and wonder. Along the way, we’ve discovered the sights to see, encountered the people to meet, engaged in the customs to sample and indulged in the cuisine to taste. And we’ve done this while bundling unrivalled knowledge from Local Hosts and local guides with first-class accommodations and transportation to help you greet the globe on a journey that goes beyond the ordinary.
When travellers, like you, choose a Monograms package, you say “goodbye” to worry, leaving you free to wander and wonder about the world around you. And that idea – and promise – couldn’t be more prevalent and welcomed today. While today’s world has changed, what remains certain is Monograms’ commitment to your safety, comfort and peace-of-mind.
|Monograms will continue to review and update Assurance initiatives as we make our return to the world, including adhering to – and building upon – the standards set forth by travel and health agencies across the globe, including the European Centre for Disease Prevention (ECDC), the U.S. Center for Disease Control (CDC), World Health Organization (WHO), Cruise Lines International Association (CLIA) and United States Tour Operators Association (USTOA).|
Click here to view our travel policy relating to the Coronavirus.
We’ll take every step to ensure you and your travelling companions are ready for the journey. Along with a host of pre-trip information to help you prepare for your tour, we’re providing guests with a set of health and safety advice and instructions, ensuring that all health considerations have been taken into account before leaving home. Please refer to details in the documents below.
Monograms is dedicated to giving our guests a safe, stress-free getaway. To that end, with help from our Global Health & Safety Team, we’ve established a set of enhanced pre- and on-trip protocols and procedures to ensure health – and happiness – throughout your journey with us.
We will enact new check-in procedures and pre-trip health screenings to offer guests a safe start to their journey, including adherence to social distancing requirements. These requirements now include that all Monograms travellers are fully vaccinated before their trip. All guests will provide proof of full vaccination in order to travel. Monograms accepts vaccines authorised or approved by the World Health Organization (WHO), Centers for Disease Control (CDC), European Centre for Disease Prevention and Control (ECDC) or an official governmental body.
As a part of our commitment to clean, we are requiring enhanced cleaning procedures with our hotel partners, on vehicles and throughout every trip, including additional daily disinfecting procedures that go above-and-beyond our already strict health and safety procedures.
Traveling with Monograms also removes many of the “touch points” of travel, including luggage handling, check in/out, expedited entry into attractions and more. We are further reducing risk with hands-free service, meaning all self-services replaced by staff, including buffet meals replaced with table service. We will also ensure hand sanitising is available throughout each trip, and in hotels.
To ensure a healthy environment for our team and our guests, we will ensure safe distances for our guests throughout the journey, on transportation and during excursions. This includes providing masks for our guests use at any time where social proximity could be an issue as well as the possibility of reducing group sizes, if required. And wireless listening technology enables safe distances between our guests and other travellers on excursions.
We will conduct regular temperature checks for both guests and our team, and when necessary, masks will be worn by our team when with guests. Before each Monograms trip begins, our Local Hosts will follow the same guidelines as our guests to ensure everyone’s health and safety. All of our Local Hosts are also fully vaccinated.
Monograms has strict health and safety protocols, which have been in place for years, focused on ensuring all aspects of our operation - from vehicles and equipment used on trip to excursions and hotel procedures. This process will continue with new, elevated health and safety checks, to maintain our promise that each touch-point of our holidays are considered in our commitment to guest and team member well-being.
Throughout your travels with Monograms, guests are asked to keep a close eye on how they’re feeling and report any new symptoms to your Local Host so we can make sure they get the help they need. If anyone should become ill while traveling with us, we’ll ask them to isolate until they can be seen by a medical professional, as high quality local medical services are always nearby.
The world has changed, but what remains certain is our commitment to guest safety and peace of mind while travelling. Not only have we enhanced our on-trip health and safety protocols with our new Assurance program, we are also offering you risk-free, hassle-free and strings-free bookings.